Privacy Policy

This policy explains what Kitchener Eavestrough collects when you ask for eavestrough help in Kitchener, what happens to it, and how to have it removed.

What we keep

Whatever you choose to send us. For a eavestrough request that is usually your name, phone, email and the address and the details of the job. Calls to this site's number are logged with the calling number and time, and voicemails are recorded and transcribed.

Why we collect it

Your details go to a single independent eavestrough contractor serving Kitchener — the one who will quote on your seamless eavestrough installation, eavestrough replacement, eavestrough repair or similar job — and to no one else. That eavestrough contractor works under their own insurance and any licence the trade requires.

Cookies and tracking

This site sets no cookies and runs no analytics or ad pixels. Standard server logs are kept by the host for uptime and abuse prevention, and nothing more.

How long we keep it

Requests are kept for follow-up and bookkeeping, then deleted. Voicemails are removed on a regular cycle rather than kept indefinitely.

Getting your information removed

Write to hello@kitchenereavestrough.ca. You are entitled under PIPEDA to see, correct or delete what we hold. Messages from us are only about your request, and replying STOP ends them under CASL.